Keurig
Reviews and Complaints
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Verified ReviewerDisappointing customerservice added to poor quality product
Preferred solution: Full refund
User's recommendation: Will not recommend inGood Conscience
My coffee maker doesn't stay on
Disappointment
- Good reputation and former products
- Current quality control
- Current
Preferred solution: Nothing. We just want Keurig to know we can no longer recommend them. Their ease of use and quality have deteriorated.
User's recommendation: Keurig has lost its quality
Stopped working
Preferred solution: Let the company propose a solution
Because I have two keurigs that are not that old and stopped working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerK36 coffee maker will not work
After numerous failed attempts to connect by phone I gave up and bought another brand of coffee maker. After owning several Keurigs I have switched brands and will never buy another one.
- Easy to make a cup of coffee
- Customer service sucks
Preferred solution: Let the company propose a solution
User's recommendation: Do what I'm going to do. After owning several Keurig coffee makers with moderate success, I'm going to buy other brands in the future.
Tech support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
- But it was broken a lot
Preferred solution: customer service poor
User's recommendation: by a Mr. Coffee
Sad complaint
User's recommendation: Keurig does not live up to its past reputation for simplicity and quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied
- Customer service sucks
Preferred solution: Full refund
User's recommendation: If you like Keurig products buy from somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPart for my machine this sucks
- Convenience if it worked
- Shipping experience
Preferred solution: Replace the part or send a new machine
User's recommendation: Parts
Poor design
User's recommendation: French press
Problem with my keurig. This is my 2nd one
- Convenience
Preferred solution: Replacement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMy coffee pot is not even a year old the lights are stuck on and it overflows my coffee cup
Preferred solution: Full refund
Product mslfunction
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My Keurig stopped working and I called Keurig May 25, took steps on hoping to get it working again. I started working after a couple of days stop working again.
I paid 79+ dollars for this thing. I expect compensation for it which I have a hard time excepting.