Keurig
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeurig K-Classic. Stopped working after 6 weeks.
- Cannot contact their customer care dept
Preferred solution: Let the company propose a solution
User's recommendation: This is the 4th time I have reached out to Keurig directly or via Amazon.
My keurig caught on fire and melted
Not resolved they should replace it ,they want to give me a discount on a new one wow,my home could of burnt down
Preferred solution: replace my keurig
User's recommendation: Make sure you keep your trash!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkNo notification to customer that order cannot be fillef
Preferred solution: Apology
My coffee maker stay on and don’t brew
User's recommendation: Is a really nice coffee maker but they don’t last long
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkLooking for my coffee order
Machine stopped working after 5 weeks.
User's recommendation: Find another brand.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMachine won't turn on
- But it was broken a lot
- Redundant defects
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo water filter
- No filter included
Preferred solution: Let the company propose a solution
User's recommendation: Buy filters from Amazon when ordering coffee maker. Much cheaper!
Had a worm in it
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Asheville, North CarolinaTrying to purchase starter kit
Warranty replacement
I purchased a Keurig Slim coffee maker and it worked for three weeks and then ceased to brew.. I called customer service and talked to a tech rep who had me do several different things, none of which had any effect.
He then told me that if I supplied him with proof of purchase and proof of delivery they would send a replacement. I did that on July 30. On July 5 I responded to his email and asked for the status of my replacement. No answer.
I then called Customer Service on July 7 and asked for the status of the replacement. Incredibly, she told me that they did not have my address!!!
(That information was included in the Warranty form that I filled out online and submitted it on July 30.)Hope that you don' have to deal with "Customer "Service." The current prognosis is 7 to 10 days to expect the replacement. We'll see about that!
Preferred solution: Deliver product or service ordered
Brewer only occasionally,eraticly brews coffee,despite following tips to fix online.
User's recommendation: Think twice
Over charged
Preferred solution: Full refund
Bottom needle broke off new keureg
User's recommendation: Not a long lasting product.
Offensive commercial
- Prev
- 1
- ...
- 38
- 39
- 40
- 41
- 42
- ...
- 71
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Same situation here. 10/15/2020