Keurig - My coffeepot doesn't work
8/11/18 the lights are stuck on it won't pour out water out of it it just stopped working. Hi
Keurig - Broken water filter
Called Customer service and they were awesome. Gave them my serial number and within two minutes they had an order ready to ship out to me to replace the broken filter free of charge!!! Kuerig’s Customer Service is the best.
Robbinsville, New Jersey
I ordered a replacement K-Pod on 8/1/18 (amazon prime) and while it arrived in a Keurig Box and looked identical to the original Pods, It stated on the Keurig display that it wasn't made for a Keurig machine. I called Keurig on 8/11 and the representative who answered...Read more
Keurig - Excellent
I just had the most Pleasant customer service helper Nina to help me with my problem so pleasant to work with very very aware of the product it was just Pleasant to deal with your Nina and your company
I have been purchasing Keurig machines since 2007. The average machine that I buy last anywhere from 2 to 3 years. Recently I purchased two machines. One for my kitchen and one for my father period after purchasing these machines I decided to plug one into my kitchen...Read more
Keurig - My machine doesn't work properly
I have model #B50 The hole piercer on bottom No longer works properly
I have purchased four Keurig machines in four years. I really love the machine and the consistency of the coffee and the flavor just taste better than mine. so i was highly disappointed when I called to voice my dissatisfaction and that I almost spent 500 dollars on...Read more
- Lady that helped me was courteous and doing her job
This is my second keurig in 4 years. These machines are expensive and you expect them to last longer then two years. I will not be buying another. I called your customer service, they referred me to trouble shooting. My coffee maker still only makes a quarter cup of...Read more
- One cup thing and the way it taste
I didn't like
- That it keeps braking down after a coupke of years
So the customer service rep was horrible. Didnt respond to our questions or concerns nor did she help us trouble shoot the problem.therefor the call ended on our part and we have found that a how to video on google was for more help than your agent ever could have...Read more
Keurig - Coffee maker problems
Was to have a callback from Tech. Support.... no one ever called.
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