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Keurig K-Elite C Set temp to 192, and it goes back to 187. water is at 165 to 172 every time i brew a cup. Keurig is sending a replacement, We'll see if this one works better. The manual has no explanation how to set up the coffee maker. The instructions tell you to...
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4.0
I liked
  • Staff always helpful
I didn't like
  • Redundant defects
#1384188
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Keurig - Kcup select is junk
I uploaded several pic to their email and this video and my coffee supplier is also aware of the issue they have replaced the product wasted i am convinced its the machine since even green mountain cups do the same 1 called and the phone connection terminates upon...
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#1376677
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Keurig - Newly-labeled K-cups Expliding
We’ve bought Green Mt Columbian Fair Trade for years and have never had a problem like this. The new light-green foil tops have a defective seal which lifts and spews grounds while brewing. We will not buy again, unless they fix this problem!!! I’ve already emailed...
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h.kitchener
h.kitchener

Obviously a design or manufacturing flaw. They will correct the problem but in the meantime, realize you are over-paying for the brand name. Find another brand to use in your ...

FittingEmu925
FittingEmu925

I had also called the Keurig customer service number, complaining about the newly-designed K-cups and asked if here have been other complaints. Her response was “This is the f...

3.3
#1374833
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Keurig - Sorry

I would have like to have spoken to a Customer service person
1.0
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#1373395
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Keurig is not brewing

My Keurig is not brewing anymore, I cleaned it out and it's still giving me issues, my Keurig is only a couple months old I bought it in June, this is my 2nd machine as I bought one back in October of 2017 and that also broke.
2.1
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Diversity of Products or Services
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#1370525
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Currently have a Keurig 2.0. Pricey coffee maker. Had it just over two years. At about a year, the bottom needle broke. Company was nice, sent me a replacement insert since it was still under warranty. Over the last several months, I’ve noticed lots of kcups breaking,...
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2.0
I liked
  • Convenience of single brew
  • Old machine
I didn't like
  • No replacement parts
  • Short warranty time
  • Non working- poor quality
#1370205
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I am so sad for all of us, but happy to find out it isn't just me. I bought a new one and sure enough out came a roach. I talked to an exterminator and he said those machines (Kurigs) are the perfect breeding ground for roaches. OMG I have now lost $275 on two Kurigs...
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#1366690
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Recently I have had several of of the Keurig pods exploding. There is no issue with the brew needle. The pods in some of their K cups explode. If one K cup in a box has a problem, the rest of the box is affected. Many of the Starbucks: Decaf House Blend, Community...
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2.2
I didn't like
  • Poor customer service and very poor quality in k cups
#1362698
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Keurig - Missing order as of 9/17/18

I called first due to an error in the order: Decalf error pending call: order of decalf plus 1 box of salted carmel has not arrived after several days
4.1
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#1358805
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Contact Keurig

Mailing Address:
Keurig Green Mountain, Inc.
53 South Avenue
Burlington, Massachusetts 01803
United States
Phone:
(866) 901-2739
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Keurig - Now they make garbage

In the last 6 months i have purchased 3 of the 2.0 and of these all 3 have broke down. I had tje original one for 4 years so please dont insult me to say i never cleaned them properly or its bad water but at this point i would never recomend this or any of their other products to anyone
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1358756
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