Keurig Reviews and Complaints
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Keurig - Coffee way too strong
Just received new Kuerig coffee/Latte machine. Brewed several cups, various brands. Using 12 oz setting. Coffee is too strong to drink. This isn't just my personal taste. The coffee is actually undrinkable. Latte and Capucino seem to be ok. Ordered from Amazon.
Company wrote 0 private or public responses to the review from Dec 05.
Keurig - Sooo Happy
I contacted Kureig customer service. Had a problem with a tiny seal in k cup holder. No problem sending new one.! Very nice and was great to know they met my needs. I have 2 Kureig coffee machines and would not be without. Tried other brands no comparison. Tk you support person from Massachusetts.!! Steeler fan.
Company wrote 0 private or public responses to the review from Nov 30.
Product
When a consumer purchases a Keurig Coffee Maker for over a hundred dollars, that they would receive a quality item that would last them for several years. When I purchased our new Keurig, it only took about a month for it not too work properly, so I received a...
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Company wrote 0 public responses to the review from Oct 28.
Product
Yes called did everything she ask us to do and still can’t get a full cup of coffee. Had company last nite and gave up trying to make coffee and tea. We need the new replacement. Still have box. Where do I send it to get a replacement. We brought it on amazon prime....
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Company wrote 0 private or public responses to the review from Oct 17.
Keurig K-Elite C Set temp to 192, and it goes back to 187. water is at 165 to 172 every time i brew a cup. Keurig is sending a replacement, We'll see if this one works better. The manual has no explanation how to set up the coffee maker. The instructions tell you to...
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Company wrote 0 private or public responses to the review from Oct 17.
I liked
- Staff always helpful
I didn't like
- Redundant defects
I uploaded several pic to their email and this video and my coffee supplier is also aware of the issue they have replaced the product wasted i am convinced its the machine since even green mountain cups do the same 1 called and the phone connection terminates upon...
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Company wrote 0 private or public responses to the review from Oct 08.
We’ve bought Green Mt Columbian Fair Trade for years and have never had a problem like this. The new light-green foil tops have a defective seal which lifts and spews grounds while brewing. We will not buy again, unless they fix this problem!!! I’ve already emailed...
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Company wrote 0 private or public responses to the review from Oct 06.
h.kitchener
Obviously a design or manufacturing flaw. They will correct the problem but in the meantime, realize you are over-paying for the brand name. Find another brand to use in your ...
FittingEmu925
I had also called the Keurig customer service number, complaining about the newly-designed K-cups and asked if here have been other complaints. Her response was “This is the f...
Keurig - Sorry
I would have like to have spoken to a Customer service person
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 04.
Keurig is not brewing
My Keurig is not brewing anymore, I cleaned it out and it's still giving me issues, my Keurig is only a couple months old I bought it in June, this is my 2nd machine as I bought one back in October of 2017 and that also broke.
Company wrote 0 private or public responses to the review from Oct 01.
Similar to Keurig
Currently have a Keurig 2.0. Pricey coffee maker. Had it just over two years. At about a year, the bottom needle broke. Company was nice, sent me a replacement insert since it was still under warranty. Over the last several months, I’ve noticed lots of kcups breaking,...
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Company wrote 0 private or public responses to the review from Oct 01.
I liked
- Old machine
- Convenience of single brew
I didn't like
- Non working- poor quality
- Short warranty time
- No replacement parts
Select Reason
I purchased a K-elite coffeemaker 5 months ago $160.00 It leaks, fills a cup half way, coffee lukewarm on highest setting, tells me to fill the tank when it is full, no automa...