Bethlehem, Pennsylvania
3 comments
Not resolved

I am on the second unit and the clock still runs 5-6 minutes fast per day. Others on other forums are on their 4th or 5th return for the same issue. The Keurig customer servcice rep said that my clock issue was very rare. I told him to stop letting Keurig blow smoke up his...

The water pump labors and squeeks loudly, not like smooth running pump units of the past (they cheaped it!). When pump is running it emits RF interference evidence of cheap circuitry that makes the radio, even if on a different wall socket impossible to hear while coffee is brewing. The unit is huge for what it does, my wife hates it. It is less of an issue for me, but it is still not very elegant. It is dominant on the counter.

The K-cup lockout is of no issue since I figured a workaround (engineers can defeat engineers and surely dumbarsed marketing types and lawyers...). You think they'd have learned from Sony and the Beta max debacle and Blackberries' closed app system which let everyone else with open sourcing eat their lunch. These are idiots at Keurig who have only succeeded in pizzing folks like me off. Will I buy a Keurig again? NO EFFIN' WAY! There are many other better units out there. I may even go back to my many years old Cuisinart and use the Keurig for entertaining where folks might want their own brew of choice. They'll gush over it and then I'll tell them the story...

I can't use it to auto brew in the morning without resetting everyday. Six minutes early (at least it's not late!) on first day, then 12, then 18, then 10 days later an hour fast so the coffee in the cup is stone cold. Yeah I could use the carafe. But you get the point.

I do not feel like wasting more time with these people. The routine: Call them up, punch up menu, explain issue, give S/N, wait for new unit, yank K-cup holder out to disable older unit and then mail it back on my dime. Repeat.

Having worked in corporate, I can almost guarantee this unit was built under mandate by the beancounters and the profiteers and protested by the engineers who should damned well know better! This company is obviously not in it for the long haul. They sure aren't hauling me! KEURIG K-KUP KRAP!

Review about: Keurig Coffeemaker .

I didn't like: Defects in unit, Redundant defects, Cheap design execution, K-cup security bs.

Review #589794 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $150
Preferred solution UNIT THAT WORKS OUT OF THE BOX WITHOUT HAVING TO GET A 3RD ONE!

Had an Experience with Keurig?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1148880

I agree with the comments about cheap engineering.The RF interference on my Keurig 2.0 persists whether it is brewing or not.

Probably won't bother most people since AM radio isn't as popular these days but I have to unplug my unit in order to hear the radio, A sign of a cheap unfiltered power supply for sure.

Anonymous
#1124522

My Keurig 2.0 is just under 18 mos.old.

I routinely descale it, w Kuerigs hi priced product, use the water filter, and do routine maintenance.After first 6months it stopped brewing anywhere near a full cup. We moved,I didn't have the original box.Could not return it. Got online, was given info on how to solve issue. Worked for a few months.

It takes 7 minutes to brew a "cup" of coffee..which is actually about 3 ounces!

The pump system gurgles and gasps, is as loud as can be.Why the Heck am I keeping this aggravating appliance?

Anonymous
#1011927

On 3rd 2.0 due to clock running fast.Customer service rep informed that it's a know issue they are trying to resolve.

Completion date unknown. I informed rep that Keurig should stop selling a defective product. I purchased mine at Sam's and informed their corporate office about clock issue.

They're going to verify with Keurig.Sam's manager said they would pull product from the shelves until issue resolved.

You May Also Like

Returns, attitude, Whole Latte Love, no love here,,,, Whole Latte Love "Horrible customer service, don't buy here, save yourselfs some grieve. After being told to take the machine apart, see where the leak was coming from, take pictures, video, then they..." Read more Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO Sears Outlet "Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long,..." Read more Ge Appliances - Recalled GE Washer Fire Cost me over $500 Ge Appliances "Our Model WPGT9360E0WW GE HE Top Loading Profile Washer caught fire 18-May-2016. It appeared that the fire originated at the main control board, P/N WH12X10281. When this event occurred, we..." Read more Review about Keurig 2 0 K250 Brewing System from Kearny, New Jersey Keurig "I got this for Christmas, I followed all the cleansing steps from their guide. But everything I brew taste like burn plastic, after brewing like 20 cups of water and..." Read more Gallagher Bassett - Absolute disgrace Gallagher Bassett "It has been a complete total circus! I was paid pittance to what I'm owed. Took 4 years to get anything. Total ignorance and runaround. As far as I'm concerned..." Read more Lifetouch Photography - Wrong clothes! Lifetouch Photography "I sent my little girl to school oin certain clothes to have her picture taken. Being cold that day she wore her jacket. When it came time to take her..." Read more Poshmark - Scammer Alert! Beware of @lostangel426 Poshmark "I was scammed by @lostangel426 she scammed me over multiple items and I have lost $170 due to her scam artist ways be careful with her I am warning everyone..." Read more Rockauto - Not happy with return policy Rockauto "I ordered a waterpump put it on it lasted two months before it fell apart on the inside,dont know if it caused any other damage. I was told to go..." Read more