I purchased the commercial series one for my home thinking it would last a long time, I was wrong. Had a backup one stored in my closet still in the box, open it after my commercial Keurig went on the blank and it don't work.
Both are out of warranty even the brand new one still in the box. Go Figure, please people, don't waste your money on this company products. Warning, Warning, Warning. Do not purchase any of this company products, they are made to brake down on you!
The customer service hotline is a joke as well. No real solutions for you.
Reason of review: Bad quality.
Monetary Loss: $525.
Preferred solution: Replace my machines the company knows if faulty issues with these models.
I didn't like: No solutions gave wrong advice as well, Defective product - bitter taste, Bad designed product, Indifference to client needs.